State Farm® Insurance Agent Aubrey Nielsen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
James Goldman
February 5, 2026
5
out of
5
rating by James Goldman
"Aubrey Nielsen has been my insurance agent for about 8 years and she and her team have been phenomenal. I have a policy for my work vehicle. They are quick to respond to any questions I've had and have helped me find the right policy for my needs. There are no "pushy insurance agent" vibes, just friendly and honest people with great customer service. I highly recommend them!"
We responded:
"Thank you, James, for your wonderful feedback! I'm happy to hear that you’ve had such a positive experience with our team over the years. We’re committed to providing friendly and honest service, and it’s great to know we’ve met your expectations. If you ever need anything else, feel free to reach out!"
Evan Martin
January 16, 2026
5
out of
5
rating by Evan Martin
"Who says shopping for insurance can't be fun? I was with a different provider and my rates had tripled in 3 years. Made and appointment with Paige at Aubrey Nielsen's office, and we were able to maintain my coverage levels, while reducing my premiums by greater than 50%. The outcome was great, and the service was better. Highly recommend!"
We responded:
"Thank you for your review, Evan! I'm so glad to hear that Paige was able to help you maintain your coverage while significantly reducing your premiums. It's wonderful to know you had a positive experience with our service. If you ever need anything else, feel free to reach out!"
Lydia Martinez
January 6, 2026
5
out of
5
rating by Lydia Martinez
"Compassion and prompt always! So happy to be with Aubrey’s branch."
We responded:
"Lydia, thank you for your wonderful feedback! I'm glad you're happy with our branch and appreciate your kind words about our compassion and promptness. If you ever need anything, feel free to reach out!"
Kevin C
December 23, 2025
5
out of
5
rating by Kevin C
"The team is super communicative and easy to work with. Always a pleasure whenever I need them for anything!"
We responded:
"Kevin, thank you for your fantastic feedback! I'm glad to hear that our team's communication and support have made your experience enjoyable. If you ever need anything else, feel free to reach out!"
Max Fajardo
December 4, 2025
5
out of
5
rating by Max Fajardo
"I've had an insurance policy with Aubrey's office for a couple years now, and I couldn't be happier with their work. Paige makes me day brighter whenever we talk."
We responded:
"Thank you, Max! I'm so glad to hear that you're satisfied with your experience with our office. Paige is indeed a wonderful part of our team, and I'm happy she brings positivity to your day. If there's anything else we can do for you, just let us know!"
Mary Kirkpatrick
November 21, 2025
5
out of
5
rating by Mary Kirkpatrick
"Wonderful customer service with smart efficient outcome. Pleasure to work with. Highly recommend!"
We responded:
"Thank you, Mary! I'm happy you had a positive experience with our customer service and found the outcome efficient. It's great to know you enjoyed working with us. We appreciate your recommendation! Let us know if there's anything else we can assist you with."
Amber Brunner
September 9, 2025
2
out of
5
rating by Amber Brunner
"After a divorce, my ex and I still were either this office. They often still treated us as one client and got info confused. It felt very much like my info was not secure. There’s also a lot of turnover. I switched agents"
We responded:
"Amber, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Joseph cares a lot about our customers."
Pamela Jean Elsner
August 27, 2025
5
out of
5
rating by Pamela Jean Elsner
"Every detail managed flawlessly! And service beyond expectations."
We responded:
"Thank you, Pamela! I'm happy to know that every detail was managed to your satisfaction and that our service exceeded your expectations. We’re always here to assist with any of your insurance needs!"
Sean Reardon
August 26, 2025
5
out of
5
rating by Sean Reardon
"Aubrey and her State Farm team have supported our family over the past 10+ years and couldn't be happier. Their support has been top-notch over this time across our entire insurance needs."
We responded:
"Thank you, Sean! I'm happy to hear that Aubrey and the team have been able to provide such excellent support for your family over the years. We truly appreciate your confidence in us for all your insurance needs. If there's anything else we can do for you, just let us know!"
Mandi Trimas
August 26, 2025
5
out of
5
rating by Mandi Trimas
"I recently switched from another local agent & their office. This has been a completely different experience working with Aubrey, Paige and Sarah! Aubrey asked that I come into the office to sit down and go over policies and quotes of future needs. I am able to call into the office and speak to a person, but if they are busy then an email or text is accessible. They have saved me a huge amount on policies and coverage. Maybe I’m old school, but a phone call with a live person goes a long way and so does not feeling like a bother."
We responded:
"Thank you, Mandi, for your feedback! I'm glad to hear that our team has made your experience with us enjoyable and that our personal approach to communication resonates with you. It's wonderful that you've found value in our services. If there's anything else we can assist you with, just let us know!"
Anna S
August 25, 2025
5
out of
5
rating by Anna S
"Top quality service, with very quick and knowledgeable response times."
We responded:
"Thank you, Anna! I'm happy to know you appreciated our quick and knowledgeable service. We're committed to providing top-quality assistance to all our customers. Let us know if there's anything else we can do for you!"
Cindy Lei
August 19, 2025
4
out of
5
rating by Cindy Lei
"Been with Aubrey Nielsen’s State Farm for a few years now, initially I had miscommunications with some of the representatives when I started out with them. However, recently when trying to get my new car insurance and renter’s insurance policies transferred to my new place. Paige Surma was amazing and great with responding/communicating in a timely manner. She was extremely helpful and greatly appreciate her assistance. Definitely made the right choice to stay and will sticking with Aubrey’s Nielsen’s State Farm."
We responded:
"Thank you, Zhen Zhen Lei, for sharing your experience! I'm glad to hear that Paige was able to assist you effectively with your insurance needs. We appreciate your continued trust in our office and are committed to providing you with excellent service. If there's anything else we can do for you, just let us know!"
Gordon Pennington
August 15, 2025
5
out of
5
rating by Gordon Pennington
"Aubrey's office and staff handled my request very quickly and efficient. Communications were great throughout the process."
We responded:
"Thank you, Gordon! I'm happy to hear that you found our team efficient and communicative. We strive to provide quick and effective service to all our customers. If you need anything else, feel free to reach out!"
Jeff Nichols
August 14, 2025
5
out of
5
rating by Jeff Nichols
"Aubrey and her team have been great to work with. They've provided answers to my questions and the insurance options that fit my life."
We responded:
"Thank you, Jeff! I'm happy to hear that our team has been helpful in providing the right insurance options for you. We appreciate your feedback and are always here to assist with any future questions or needs. Thanks for choosing us!"
Mara Faust
July 15, 2025
5
out of
5
rating by Mara Faust
"Aubrey Nielsen’s State Farm team is very fair, informed and helpful. In making a claim on damage to my car they took away all the stress and handled things beautifully. They always work with me to the the best rates possible, particularly on my older car that is not used very much. They are great to work with"
We responded:
"Thank you for your review, Mara! I'm happy to hear that our team was able to make your claim process stress-free and assist you with finding the best rates for your car. We strive to provide fair and informed service to all our customers. Let us know if there's anything else we can do for you!"
Robin
July 9, 2025
5
out of
5
rating by Robin
"I recently set up a new corporation and Paige was SO HELPFUL in helping me set up the policies needed for my business. It's not my first time working with Aubrey and her team. They're always great!"
We responded:
"Thank you for your review, Robin. I'm happy to hear that Paige was able to assist you with setting up your business policies! It's wonderful to know that you've had consistently positive experiences with our team. Let us know if there's anything else we can do for you!"
Reptaliens
July 8, 2025
5
out of
5
rating by Reptaliens
"Omg- I don’t even know where to begin! I have received so much consistent patience and support! Whether it’s with payment issues (on my part) or filing a claim, I have only gotten the sweetest and most kind help in processing and understanding how to move forward. For real, I couldn’t be more happy with their knowledge and thorough work- especially for a service I have very little understanding of. 2,000 thumbs up"
We responded:
"Thank you! I'm so happy to hear about your positive experience with our team. It's wonderful to know that we've been able to provide the support and patience you needed. Your kind words about our knowledge and thoroughness mean a lot to us. Let us know if there's anything else we can assist you with!"
Michael Jaffe
June 5, 2025
5
out of
5
rating by Michael Jaffe
"The team at Aubrey Nielsen State Farm are exceptional! Always friendly, professional and knowledgeable! I just had my car totaled and the help and support I received was next to none. Truly a wonderful insurance office to do business with!"
Ricardo Ramirez
June 4, 2025
5
out of
5
rating by Ricardo Ramirez
"I've had a great experience working with Sarah at Aubrey Nielsen - State Farm. She's incredibly helpful and always goes above and beyond to assist us. Anytime we have a question or need help with something, she responds quickly and takes care of everything efficiently. It’s clear she genuinely cares about her clients. We really appreciate all her support—thank you, Sarah!"
We responded:
"Thank you for sharing your positive experience! I'm happy to hear that Sarah has been so helpful and attentive to your needs. Our team is dedicated to providing exceptional service, and it’s wonderful to know Sarah is making a difference. If you ever need anything else, feel free to reach out!"
Lynn Thorsen
June 4, 2025
5
out of
5
rating by Lynn Thorsen
"I had a great meeting with Paige today to help get my brand new Drive Safe and Save device set up through the State Farm app. Paige was fantastic, patient with me and very kind. She made it look easy and I appreciated her help. Actually, she did all the work!!! I'm looking forward to the discounts! Thanks, Paige."
We responded:
"Thank you, Lynn! I'm so happy to hear about your positive experience with Paige. She truly is fantastic at what she does, and I'm glad she could assist you with setting up your Drive Safe and Save device. Enjoy those discounts! Let us know if there's anything else we can do for you."
Lalit Mathwani
May 23, 2025
5
out of
5
rating by Lalit Mathwani
"Had a very pleasant experience working with Paige at the agency during a claim process recently.. Paige helped explain the claims process, the pros and cons of filing a claim to start with and and then helped me with the selection of a repair shop and set up the rental for me. She was quick to respond to IMs and phone calls. Thanks a ton for the responsiveness and the assistance!"
We responded:
"Thank you, Lalit, for sharing your experience! I'm glad to hear that Paige was able to assist you so effectively during your claim process. Her dedication to explaining the process and helping with the repair shop and rental setup is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
Sierra Wilson
May 21, 2025
5
out of
5
rating by Sierra Wilson
"Great customer service, explained everything perfectly in terms of what I needed"
We responded:
"Thank you, Sierra, for your wonderful feedback! I'm glad our office could provide the service you needed and explain everything clearly. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Tae Tae
March 6, 2025
5
out of
5
rating by Tae Tae
"Shes the best at her job!!😃😃👍👍"
We responded:
"Thank you so much! I'm really happy to know you think so highly of my work. If you ever need assistance or have questions, feel free to reach out. 😊👍"
Ryan Curtis
February 11, 2025
5
out of
5
rating by Ryan Curtis
"I have been a State Farm insurance holder through Aubrey Nielsen for over 5 years now. They have consistently taken outstanding care of me, whether that's from answering questions promptly, making changes to policies, or finding me the lowest insurance rates on the market. On the rare couple occasions I've had to file a claim, the process has been seamless from end-to-end. These guys take great care of their customers, which is why I continue to remain loyal. Thank you!"
We responded:
"Thank you, Ryan, for your continued loyalty over the years! I'm glad to know that our team has been able to assist you with prompt responses, policy adjustments, and competitive rates. It's wonderful to hear that your claim experiences have been smooth as well. We're here for any future questions or needs you might have. Thank you for your trust!"
Marissa Stromgren
February 4, 2025
5
out of
5
rating by Marissa Stromgren
"Shelby and the greater team go above and beyond with their customer service! They respond quickly, are creative with solutions, and are super friendly! Highly recommend."
We responded:
"Thank you, Marissa, for your wonderful feedback! I'm happy to hear that Shelby and the team have provided you with quick responses and creative solutions. Your recommendation means a lot to us. If you ever need assistance or have questions, we're here to help!"